ALFA ATEST QUALITY POLICY
Meet the full requirements of the user of our services in the field of occupational safety, elevator inspection, fire protection, noise protection, and environmental protection, and this with a high level of quality, at optimal prices, and with a service done on time.
Encouraging the acceptance of the access process and maintaining and continuously improving the quality of our activity according to the requirements of the standards ISO 9001:2008, HRN EN ISO/IEC 17020:2012, and HRN EN ISO/IEC 17025:2007.
All processes and services must be continuously developed and perfected.
All services must be performed in accordance with the valid requirements regulations, and standards, within the framework of its authorizations, and in accordance with contractual obligations to service users, while questions and advertisements of service users and interested parties must be answered in the shortest possible time.
Permanently gaining the trust of the user of their services and providing assistance in all phases of mutual cooperation and specifically from the negotiation, preparation, and implementation of the testing itself, and all this in accordance with valid regulations, standards, legislation, and other documents from this field.
After performing the testing services, submit to its clients all the provided reports, as well as all other documents in support of mutual contractual obligations.
All service implementation experts must be educated additionally and continuously and must be perfected for carrying out measurement and testing activities in the field of acoustics and environmental protection, as well as employees, must be trained for the implementation of Standards of Quality Management so that complaints and advertising are reduced to minimum levels.
Not to put pressure on its employees (from the point of view of the analysis of the measurement and testing results, nor in the extent of the works/activities performed), to avoid the possibility of having a conflict of interest in the company at the level of completing the tasks of work, as well as ensuring that employees are satisfied.
When implementing available technology and knowledge processes, permanently reduce possible negative impacts on the safety of people and the environment.